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Payment Policies

Payments, Cancellations, & Refunds

For All Programs & Cabin Retreats

To allow us to plan for and fund our programs:

  • A deposit of 50% of the estimated full program amount is required upon registration. Accommodations will not be reserved without a deposit.
  • Outstanding balances are due two weeks before the program start date.
  • If registering within two weeks of the program start date, 100% of the program price is required upon registration.

Cancellation Policy:

  • All cancellation fees and unrefunded deposits on late cancellations, fund our scholarship program.
  • Exceptions to the cancellation policy due to illness or other extenuating circumstances will be considered on a case by case basis.
  1. Two weeks or more before the start date of a program:
    1. Fee: A cancellation fee of 15% of the deposit will be charged.
    2. Deposit: The rest of the deposit, less the 15% cancellation fee, is refundable.
    3. Other Amounts Paid: Money paid over and above the deposit are refundable.
  2. Less than two weeks before the start date of a program:
    1. Fee: A cancellation fee of 15% of the deposit will be charged.
    2. Deposit: The rest of the deposit, less the 15% cancellation fee, is held as credit for a future program. This credit expires two years from the date of cancellation.
    3. Other Amounts Paid: Money paid over and above the deposit are refundable.
  3. On or after the start date of the program:
    1. Fee: A cancellation fee of 15% of the deposit will be charged.
    2. Deposit: The rest of the deposit, less the 15% cancellation fee, is held as credit for a future program. This credit expires two years from the date of cancellation.
    3. Other Amounts Paid: Money paid over and above the deposit are held as credit for a future program. This credit expires two years from the date of cancellation.
  • If you have an existing outstanding balance or a payment plan in process, you are required to pay for the new program in full no later than two weeks prior to the program arrival date.
  • Financial aid or scholarships must be approved and in place two weeks before the program

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